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Avaya IP412 Office Base Unit

For midsize offices with advanced needs, the Avaya IP412 IP Office base provides powerful call processor and greater internal data transfer capabilities—perfect for meeting the needs of a small contact center or a business with a CRM focus.

The Avaya IP412 Office allows businesses to expand to 4 T1/PRIs and 12 expansion modules—a total capacity of 360 end- points and 288 trunks. It provides two 10/100 Mbps switched Ethernet ports (compared to an 8-port hub on IP403 and an 8-port switch on IP406 V2).


Avaya IP412 Office Base Unit Features

  • IP412 Office Base Module
  • 2 Port Ethernet Switch (10/100Base-T) with Firewall Separation • Music-on-Hold Input
  • DTE Port for EFTPOS • (1) X.21/V35 WAN Port • (2) Door Phone Entry Relay Ports
  • 19” Rack Mountable • Router/Internet Access/Firewall/DHCP Server
  • Remote Access Server (RAS) with optional internal Modem 12 card installed
  • 2 separate Conference Bridges (each up to 64 in any combination)
  • Supports: (2) Dual T1/PRI for up to 100 Data Channels (Up to 4 T1’s) • Single 1.54 Mbps WAN Port
  • Expandable by adding up to 12 Expansion Modules (Line or Station)
  • Maximum Configuration: 360 Analog Stations, 360 Digital Stations, or 360 Extensions
  • Supports up to 360 Endpoints
  • Optional Upgrades: (1) Dual V.90 Modem, and (2) VCM-Voice Compression Modules (Single 4, 8, 16, 24 or 30 channel)
  • Sample Configuration: Fitted with (2) 30-channel VCM Modules, 60 simultaneous Voice over IP sessions can be supported
  • 96 maximum Digital Trunks or 192 maximum Analog Trunks
  • 60 maximum Voice Compression Channels (VCMS)
  • A separate Layer 3 QoS LAN data switch is recommended for the IP412, such as the Avaya Cajun switch family
  • Note: IP412 REQUIRES separate purchase of the AC Power Cord (700213390) to function
  • Note: No software CDs initially shipped with unit (CD available or downloadable)
  • Fully functional with included basic programming
  • (Excludes Integrated USB and Analog Extension Ports)


Product Code: 700350408

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Avaya IP412 Base Unit