Our pricing is based on the number of active ports served by your Avaya system. This can be determined from your System Capacity Report (aka Display Capacity Report). If you need assistance, don't hesitate to call us at (877) 842-0888,
"Service response" refers to the time of day that system issues are resolved. Business day coverage (M-F, 8-5) is our most popular plan. Our 24x7 coverage satisfies those who prefer their issues to be resolved ASAP, no matter the time of day.
